Town of Penetanguishene Municipal Offices open buildings to the public, effective February 25, 2021
Penetanguishene - In line with the latest provincial reopening, The Town of Penetanguishene will be reopening Town Hall, the Public Works Administration Building and the Penetanguishene Fire Hall to the public Thursday, February 25, 2021. Previously, these offices were operating by appointment only. The Penetanguishene Centennial Museum will continue to operate on an appointment only basis due to the nature of the services provided and the need to control the number of visitors.
“This evolving approach to our municipal service delivery model continues to balance service excellence and availability with the overarching goals of ensuring the safety of staff and the community” said CAO Jeff Lees. “That will not change through to the end of this global pandemic, we will continue assessing our local situation and won’t hesitate in the future to amend accordingly where necessary.”
Office hours for each location are below:
The Town Hall: 8:30AM -4:30PM
The Fire Hall: 8:00AM – 4:00PM
Public Works Administration Building: 8:00AM – 4:00PM
Penetanguishene Centennial Museum – By appointment.
All locations will have a full closure from 12PM-1PM to allow for proper cleaning protocols and a full staff lunch break.
“Since the arrival of COVID-19 last March, residents have done an incredible job of following public health guidelines. The Town’s Emergency Management Team have been in consistent contact throughout the pandemic to ensure that our Municipality operates under proper procedures and is in line with the provincial reopening plans.” said Mayor Doug Leroux.
It is required that the public make an appointment for any Planning and Development Department services, including applying for building permits or to speak with staff in the planning or by-law offices. If an appointment is not made, there is no guarantee that a staff member will be in the building and/or available to assist you. Appointments for Planning and Development Services can be made by calling: (705) 549-2673. Those with appointments are to access the Townhall Building and Planning Department through the Shanahan Road doors (back door).
Residents continue to be encouraged to use online options for service and make an appointment where possible. Online options regarding tax payment options are outlined here. In order to serve or community better we ask that all visitors adhere to all provincial regulations, including wearing a face covering, utlizing hand sanitizer and keeping 6 feet apart when in the office buildings.
Staff will be available by phone or email during regular working hours, 8:30am – 4:30pm to answer any inquiries that do not require an in-person visit or appointment. A full staff directory is available here.
We appreciate our community’s patience and understanding during this transition.
The Town of Penetanguishene’s Emergency Management Team will continue to monitor the COVID-19 situation. Updates are provided on our website at www.penetanguishene.ca. We encourage you to sign up to receive public notice updates through email. To register please visit our subscription portal, here.
Alternatively, updates are provided on our social media channels on Twitter and Facebook.
For more information on the state of COVID-19 in our area, please contact the Simcoe Muskoka District Health Unit at 705-721-7520 or 1-877-721-7520 or visit their website at simcoemuskokahealth.org.