Town of Penetanguishene offers Municipal Services by appointment only, effective January 4, 2021
December 23, 2020 – With the provinces decision to move all areas into the Grey-Lockdown level of the COVID-19 Response Framework for the 28 day period, the Town of Penetanguishene Municipal Offices will be offering appointment only services and closed to public effective January 4, 2021 at 8:30a.m. As a reminder, the Municipal Office will be closed for the holidays, December 24, 2020 at 12 noon to January 4, 2021. For any urgent emergencies regarding Roads or Water services please call the after-hour line: 705-527-8210.
Residents are being encouraged to use online options or the drop box located at the front of Town Hall for service as much as possible. Online options regarding tax payment options are outlined here. Staff will continue to be working and available during this time. Residents can contact staff by phone or email during regular working hours, 8:30am – 4:30pm to make an appointment for in-person services, if required. A list of most frequently requested services and how to contact has been provided below. Alternatively, a full staff directory is available here or by calling 705-549-7453.
How to Book an Appointment:
Planning, Building and By-law: 705-549-2673
Public Works: 705-549-7992
All other matters: 705-549-7453
A chart that outlines specific changes in each department is available as an attachment.
“It is important that we set an example as a municipality and continue to do our part in reducing the spread of COVID-19” says Mayor Doug Leroux. “Staff will continue to be available for residents and are happy to help residents navigate services online or by appointment. Closing our doors to public entry simply means that our services are safer for the community and we are doing our part in response to COVID-19 policies.”
This change will continue for the 28-day period consistent with the new framework level and will be re-evaluated in the new year.
“With the provincial announcement indicating that our region will move to Grey-Lockdown at 12:01 December 26th, our Emergency Management Team felt that closing to public entry and operating by appointment only, as we did during the previous lockdown is the responsible approach to take” says CAO Jeff Lees. “Fortunately, staff have experience offering an alternative approach to services and have done a tremendous job at switching gears since this decision was made.”
The Town of Penetanguishene’s Emergency Management Team will continue to monitor the COVID-19 situation. Updates are provided on our website at www.penetanguishene.ca. We encourage you to sign up to receive public notice updates through email. To register please visit our subscription portal, here.
Alternatively, updates are provided on our social media channels. Follow @Penetanguishene on Twitter and Facebook.
For more information on the state of COVID-19 in our area, please contact the Simcoe Muskoka District Health Unit at 705-721-7520 or 1-877-721-7520 or visit their website at simcoemuskokahealth.org.